Return & Refund Policy

At blanctag, we put care into every piece we create. Due to the small size of our business and the nature of our limited inventory, all sales are final.

No Returns or Exchanges

We do not accept returns, exchanges, or refunds at this time. Please review product details, sizing, and descriptions carefully before placing your order. If you have questions, feel free to contact us before purchasing.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 3 days of delivery at Contact@blanctag.co.uk with your order number and photos of the issue. We will do our best to make it right.

Shipping Policy

We aim to get your order to you as quickly and safely as possible.

Processing Times

• Orders are typically processed within 2–5 business days.

• Please note: We do not ship on weekends or holidays.

Shipping Rates & Delivery

• Shipping costs are calculated at checkout based on your location and order weight.

• Estimated delivery times:

  • Domestic : 3–7 business days after shipping

Tracking

• You will receive a confirmation email with tracking information once your order has shipped.

Lost or Delayed Packages

• blanctag is not responsible for lost, stolen, or delayed packages once they are in the hands of the carrier.

• If your package is marked delivered but you haven’t received it, please contact the shipping carrier directly.